Frequently Asked Questions

NOTES AT THE BOTTOM

    iOS and Android FAQs

    This FAQ is written specifically for the Dark Horse Digital web reader. The following links will bring you to our Frequently Asked Questions pages for our iOS and Android apps.

    Why is (insert favorite comic) not available?


    Comic licenses can sometimes move from publisher to publisher. This can even happen to us and when a license moves away from Dark Horse, we can no longer sell the digital comics. If you purchased any comics before the license left Dark Horse, fret not! They will remain in your Dark Horse Digital account. While these titles are no longer purchasable from our storefront, you can still view and read these digital comics from your bookshelf.

    Can I send digital comics as a gift?

    Yes, you can now purchase gift codes that your friends and enemies can redeem! When you find that super cool book you want to share with the world, hit the “buy as gift” button and check out. You will then be given a redemption code that you can send out to a lucky recipient.

    Where can I read my digital comics?

    Just about anywhere! Once your Dark Horse Digital account has been created, you can access your purchases from any modern web browser, including mobile-device browsers, as well as the Dark Horse iOS and Android apps. If you have an iOS or Android device, please download the appropriate app and sign in to your Dark Horse Digital account. Once you are signed in you can download your digital comics and read them anywhere while offline.

    If you have an iOS or Android device, please download the appropriate app. Once your books are downloaded in the Dark Horse Bookshelf app, you can take them with you anywhere and read offline.

    How do I read my comics online?

    Navigate to your digital bookshelf or find the digital comic you want to read and click the "Read Now" button below the book.

    How do I use the comic reader?

    Here are the keyboard shortcuts for the comic reader.

    • next panel/page: right
    • previous panel/page: left
    • skip to next page: shift + right
    • skip to previous page: shift + left
    • jump to end: ctrl + right
    • jump to start: ctrl + left
    • jump to page/panel: shift + j
    • toggle fit to width: shift + w
    • toggle panel zoom: shift + p
    • toggle help: shift + h
    • toggle controls: esc

    Can I pre-order comics?

    Yes! You can find comics available for pre-order on the home page in the section titled “UPCOMING RELEASES.” When we are able to offer pre-orders on upcoming comics you can reserve your copy simply by clicking the price button marked "pre-order." To pre-order you must have a DH Digital account set up and a credit card on file. On the day the comic goes on sale your card will be automatically charged and the comic will appear in your bookshelf. Pre-orders can be cancelled at any time prior to the date the pre-ordered product becomes available. By placing a pre-order, you agree that Dark Horse may charge your credit card on file when the products you have pre-ordered become available. Pre-ordered products are subject to all terms of service described in the general Terms of Service.

    Where do I get the latest DH Digital news?

    The Dark Horse Digital newsletter will keep you in the know about new releases, as well as special promotions and contests, plus give you access to insider info and a whole lot more! Just click here to subscribe or manage your existing subscription.

    Do I own the digital comic I purchased?

    Technically, you do not. As with Kindle, Nook, and other e-book companies, you don’t own the book you buy. You are licensing the right to read the book on supported and authorized devices.

    Where can I buy print comics?

    You can browse titles on the main cDark Horse website which will point you in the right direction. But wait, there’s another option! You can purchase comics through our sister company, Things From Another World.

    Do you accept art/writing submissions?

    Yes we do. Click here for more information.

    How do I redeem store credit?

    If you have a code for a free comic or an exclusive item, click here to go to the code redemption code page, where you can plug in your code and apply it your account directly. To redeem store credit, simply add one or more items to your shopping cart in the webstore. When you get to the first step of the Checkout process, you will be prompted to apply any store credit that exists in your account.

    If your store credit is at least as large as your shopping cart, no credit card is required.

    If your store credit is insufficient to cover the total cost, you will be prompted to use or enter a credit card on the next step of Checkout to cover the balance.

    How do I redeem an exclusive comic redemption code?

    If you have a code for an exclusive digital comic, you will need to create or sign in to your Dark Horse Digital account. Click here to go to the code redemption code page, where you can plug in your code and apply the exclusive comic your account directly.

    How do I redeem a gift code?

    If you were lucky enough to receive a gift code for a digital comic, you will need to create or sign in to your Dark Horse Digital account. Click here to go to the gift code redemption page, where you can enter your code and have the gifted digital comic added to your bookshelf.

    How do I change my account information?

    You can access your account and make any changes by clicking on the “My Account” link at the bottom of the page. Alternatively, if you hover your mouse over your account name on the top right of the page, a link to your account will appear on the drop-down menu.

    What's with Dark Horse and Plants vs. Zombies?

    Dark Horse has teamed up with PopCap Games to offer the first ever Plants vs. Zombies comic book series. Comics are available in all the usual Dark Horse venues, as well as in our exclusive Plants vs. Zombies iOS app. Download it today from the iTunes store!

    Do my purchases in the Plants vs. Zombies app transfer to the main Dark Horse app?

    Yes, and vice versa.